Privacy Policy
Last Updated: June 2026
Introduction
Orvo Social (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, communicate with us, or use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Orvo Social is a UK-based social media marketing business operating as a sole trader.
Business Name: Orvo Social
Address: 98 West Street, Corfe Castle, Dorset, BH20 5HE
Email: hello@orvosocial.co.uk
Website: orvosocial.co.uk
For the purposes of UK data protection law, Orvo Social is the data controller responsible for your personal information.
Information We Collect
Information you provide:
When you submit an enquiry through our website, we may collect:
- First name
- Last name
- Email address
- Any information you choose to include in your message
Please do not provide sensitive information unless it is necessary for your enquiry.
Information collected automatically:
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Website pages visited
- Time spent on pages
- Referring website addresses
- General location information based on your IP address
This information helps us to understand how visitors use our website and improve its performance.
How We Use Your Information
We may use your information to:
- Respond to enquiries submitted through our website
- Communicate with prospective and existing clients
- Provide and manage our services
- Improve our website and user experience
- Monitor website performance and visitor activity
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Legal Basis For Processing
Under UK GDPR, we process personal information using the following lawful bases:
Legitimate Interests:
- Respond to enquiries
- Communicate with prospective clients
- Operate and improve our business
Contract:
Where you become a client, we may process personal information in order to provide services and fulfil contractural obligations.
Consent:
Where required, we will obtain your consent before sending marketing communications or placing non-essential cookies on your device.
Legal Obligations:
We may process personal information where necessary to comply with applicable laws and regulations.
Marketing Communications
We may offer email newsletters, updates and marketing communications.
We will only send marketing emails where you have provided your consent or where otherwise permitted by law.
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Analytics And Website Tracking
We use Google Analytics to help us understand how visitors interact with our website.
Google analytics may collect information such as:
- Pages visited
- Time spent on pages
- Device information
- General geographic location
- Website interactions
This information is used to improve our website content and services.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
Cookies may be used to:
- Remember website preferences
- Measure website performance
- Analyse visitor behaviour
- Improve website functionality
Where required by law, we will obtain your consent before placing non-essential cookies on your device.
You can manage cookie preferences through your browser settings or through our website's cookie consent tools.
Embedded Social Media Content
Our website may contain embedded content or links from social media platforms including:
- Tiktok
These platforms may collect information about your interaction with their content and may use cookies or similar tracking technologies.
If you contact us through these social media platforms, any information you provide may also be subject to the privacy policy of those platforms.
Third Party Service Providers
We use trusted third-party providers to help operate our website and business. These may include:
- Wix (website hosting and form management)
- Google Analytics (website analytics)
- Google Workspace (business email communications)
- Mailchimp or similair email marketing providers
- Professional advisers and service providers where necessary
These providers only process personal information as necessary to provide their services and are expected to maintain appropriate security measures.
International Data Transfers
Some third-party service providers may process personal information outside of the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect personal information in accordance with applicable data protection laws.
Data Security
We take appropriate technical and organisational measures to help protect personal information from:
- Unauthorised access
- Accidental loss
- Misuse
- Alteration
- Disclosure
While we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.
Children's Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or significant effects on individuals.
Your Rights
Under UK GDPR, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact:
Complaints
If you do have concerns about how we handle your personal information, please contact us and we will do our best to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.
Website: https://ico.org.uk
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:
Orvo Social
98 West Street, Corfe Castle, Dorset, BH20 5HE